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Managing or upgrading your subscription

How to manage, upgrade or cancel your subscription.

Pricing

Accounts with fewer than 200 items are free. Accounts above 200 items are charged $1.00 USD per item per year (or the monthly equivalent), with volume discounts as you scale.
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Upgrading from a free account

  1. Click Upgrade Today in the left-hand sidebar of the web app, under your inventory usage indicator

  2. Choose Yearly or Monthly billing

  3. Drag the slider to set your new item limit — the price updates as you drag

  4. Review what's included, then select Continue to checkout

Managing an existing paid subscription

Once you're on a paid plan, head to Settings and select the Subscription tab. From here you can:

  • See your current plan, billing cycle, renewal date, and how much of your item limit you're using

  • Select View Billing Info to open your billing portal for invoices and payment details

  • Drag the slider under Update your Subscription to change your item limit, then select Update plan to confirm — the price updates as you drag, same as the upgrade flow above

  • Select Cancel Subscription if you need to cancel

Item limits and what happens as you approach it

Your plan includes an item limit – as you get close, a warning on your inventory (web app) and Home screen (mobile app) counts down the items left. You account admin will be notified at 95% of your limit, when you go past it, and when you reach the point where no more items can be added.
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We enforce soft limits to prevent you from being impact mid-job, but we do enforce hard limits if you go over your inventory limits substantially, relative to your plan. Archving items no longer in use is a good way to stay within your existing inventory limits, otherwise if you inventory has expanded and you need to add additional gear, upgrades can be made in the web app.

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