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FAQs
Get answers to some of the most commonly asked questions about Scannable
27 articles
Do I need NFC tags to use Scannable?
What is a 2D codeLearn about barcodes, QR codes, and data matrix codes like you see on Petzl equipment
When should I add NFC tags to my gear?
How do I upload my existing inventory spreadsheet?Have an existing spreadsheet of inventory and wondering how to get it loaded into Scannable? We've got you.
What is the difference between My Inventory and All Inventory?
Help! I can't find the equipment I'm looking for when I search for it.Having trouble finding equipment. Here are some tips.
Can I add equipment that isn’t in Scannable’s product database?Have an item that's exclusive to you? Or perhaps something you can't find in the database? You can add items to the database!
What is the difference between creating an item and creating a product?Items and Products are slightly different - which one should you create?
How do I create a product?
How do I add an item to my Inventory?Learn how to add items to your inventory
Help! I received an "Item Exists" message when trying to add an item to my inventory.Learn what the "Item Exists" message means, and what you can do about it.
Can I use NFC tags from other brands?Have some Kong or 3M DBI Sala gear with NFC tags embedded, or another NFC tag you want to use?
Can I buy NFC tags from elsewhere and have them work with Scannable?
How do I know if my phone has NFC?Unsure if your phone is NFC enabled? Here's how you can tell...
Why won’t my phone scan the NFC tags?Having trouble scanning NFC tags? Try these tips...
Where is the NFC reader on my phone?NFC antennas change location from phone to phone. Get help finding your NFC Sweet Spot.
Which NFC tags should I get?Find out which tags are best for what equipment, where to put them, and how best to apply them.
What adhesive should I use with the Carabiner / Hardware NFC tags?We decided to buy adhesive options from different regions and test them to help inform you to make a local purchase. Check out what we found
Can I add a Vehicle to Scannable?Want to add your Vehicle to Scannable to track its equipment?
What is a SKU?
Can I create a Procedure or SOP in Scannable?Keep track of SOPs, Procedures and also things like First Aid Certificates in Scannable. Here's how...
The web app Multi-scan function is showing a strange set of characters when I scan my Scannable NFC tag - what’s going on?Using our NFC Reader and having trouble? Try this...
How do I change the name of my organisation?Has your business name changed, or maybe you made a typo when signing up? Here's how to change your Scannable account's name.
Can I add my own photos for an item?
Can I upload PDFs for an item?
Can I scan 2D codes with the USB Reader?
What are the System Requirements for Scannable?