FAQs
Get answers to some of the most commonly asked questions about Scannable
30 articles
- Do I need NFC tags to use Scannable?
- What is a 2D codeLearn about barcodes, QR codes, and data matrix codes like you see on Petzl equipment
- When should I add NFC tags to my gear?
- How do I upload my existing inventory spreadsheet?Have an existing spreadsheet of inventory and wondering how to get it loaded into Scannable? We've got you.
- What is the difference between My Inventory and All Inventory?
- Help! I can't find the equipment I'm looking for when I search for it.Having trouble finding equipment. Here are some tips.
- Can I add equipment that isn’t in Scannable’s product database?Have an item that's exclusive to you? Or perhaps something you can't find in the database? You can add items to the database!
- What is the difference between creating an item and creating a product?Items and Products are slightly different - which one should you create?
- How do I create a product?
- How do I add an item to my Inventory?Learn how to add items to your inventory
- Help! I received an "Item Exists" message when trying to add an item to my inventory.Learn what the "Item Exists" message means, and what you can do about it.
- Can I use NFC tags from other brands?Have some Kong or 3M DBI Sala gear with NFC tags embedded, or another NFC tag you want to use?
- Can I buy NFC tags from elsewhere and have them work with Scannable?
- How do I know if my phone has NFC?Unsure if your phone is NFC enabled? Here's how you can tell...
- Why won’t my phone scan the NFC tags?Having trouble scanning NFC tags? Try these tips...
- Where is the NFC reader on my phone?NFC antennas change location from phone to phone. Get help finding your NFC Sweet Spot.
- Which NFC tags should I get?Find out which tags are best for what equipment, where to put them, and how best to apply them.
- What adhesive should I use with the Carabiner / Hardware NFC tags?We decided to buy adhesive options from different regions and test them to help inform you to make a local purchase. Check out what we found
- Can I add a Vehicle to Scannable?Want to add your Vehicle to Scannable to track its equipment?
- What is a SKU?
- Can I create a Procedure or SOP in Scannable?Keep track of SOPs, Procedures and also things like First Aid Certificates in Scannable. Here's how...
- The web app Multi-scan function is showing a strange set of characters when I scan my Scannable NFC tag - what’s going on?Using our NFC Reader and having trouble? Try this...
- How do I change the name of my organisation?Has your business name changed, or maybe you made a typo when signing up? Here's how to change your Scannable account's name.
- Can I add my own photos for an item?
- Can I upload PDFs for an item?
- Can I scan 2D codes with the USB Reader?
- What are the System Requirements for Scannable?
- Product vs Item. What's the difference?What do we mean by 'product', and how a product is different to an 'item'.
- Serial numbers, 2D codes (data matrix, QR) and NFCLearn about the different kinds of item identification that you can use with Scannable
- What is the 'Squircle' button?What does 'tap the Squircle button' mean?